Policies
Walk-ins/Class Size
Walk-ins are welcome; however, please note that group Mat classes have an 8-person maximum and group Apparatus classes have a 4-person maximum.  To guarantee your spot in class, please pre-register via phone or internet.  No class will be reserved without pre-payment.

Cancellations
Cancellations require 12 hours notice by phone or in person to avoid being charged for the session.  Cancellations for 9 and 10 AM classes must be made by 10 PM the day before to avoid being charged. Cancellations on the studio phone will not be accepted; call 412.445.7137 to cancel class.

In case of inclement weather, call the studio or check DragonflyPilates.com for cancellation information.

Tardiness
Classes start and end on time. Arrive early to register and prepare for class.

Classes are closed 15-minutes after start. Tardy participants will be charged for the entire class. No entry will be permitted once the class is closed.

Safety
To ensure the safety of our clients, Dragonfly Pilates reserves the right to refuse entry to a class that is beyond the participants’ fitness level.